Delivery Information
Here at Fota Auto Parts ltd, nothing is more important to us than getting your order on its way to you in the quickest possible time. We work with only the best shipping providers to ensure swift and secure delivery of your order.
Delivery Costs
We ship all our parts by courier unless otherwise requested by the customer (in this case the customer must call the shop to sort this out). This allows us to provide the customer with a tracking number for their purchase(s).
Delivery costs start at €10 and scale up based on the size/weight of the delivery. Free delivery is available on orders over €300.
Dispatch
When you shop with Fota Auto Parts ltd, we provide an estimated date of when you can expect your order to be dispatched. This estimated date can vary based on live stock availability. While almost always accurate, the estimated dispatch date is an estimation and can be dictated by events outside of our control. Our dispatch team are totally dedicated to getting your order on its way to you in the fastest time possible. Order dispatch may take a little longer in the below cases:
- If you've ordered outside of our normal processing hours, or on a Bank Holiday
- If we encounter a sudden stock shortage of one of your items and we need to contact you to help you find your item.
When your order is dispatched from Fota Auto Parts ltd, you will be sent an email confirming your parcel has been handed to the carrier and you can rest assured that it's on its way to you!
Collection At Fota Auto Parts shop
Collection from our shop is available everyday from 9am to 6:30pm Monday to Friday and 9am to 1:30pm on Saturdays. There is no collection (or delivery) on bank holidays.
Customs and Import Duties
Depending on where your order is being shipped to, your Fota Auto Parts ltd parcel may be subject to Customs and Import Duties. Unfortunately, we're unable to predict what these charges will be and these fees are not included in your Fota Auto Parts ltd order total. If charges should apply to your order, you will be contacted directly from the Customs office with details.
Delivery Delays
Fota Auto Parts ltd have chosen to work with only the best shipping providers and it is our combined aim to achieve on time delivery for all orders. Once your parcel is dispatched from Fota Auto Parts ltd, the responsibility of the on time delivery of your order is transferred to the shipping provider as this is outside of our control. We currently hold a +99% on time delivery rate and we always monitor the performance of our carriers closely to ensure the best possible service for our customers. If your order is delayed, please contact the delivery service first. If they cannot help you then do please call us and we will endeavour to do our very best to provide you with a satisfactory service.
Additional Information
When your order is dispatched from Fota Auto Parts ltd, you will receive an email to notify you that it has been passed to the selected carrier. From this point in time, your delivery timeframes will commence. We may dispatch your order from multiple warehouses and sometimes it may arrive in more than one package. This will not result in additional delivery charges for you, and you will be sent a dispatch notification email for each package. We will always keep you informed if we encounter any exceptional delays in dispatching your order.
If your order is being shipped via an express or tracked shipping service, we'll include your tracking number in our dispatch notification email to you. Deliveries are unable to be made on Sundays or public holidays. All delivery estimations are approximate and can be delayed due to circumstances beyond our control, but we will be happy to help you resolve any unexpected carrier delays.
Shipping Restrictions
We're sorry! Due to shipping restrictions, we're unable to ship oils, aerosols, air bags, creams, wax, alcohol and liquids outside of the UK and Ireland.